pikvm/docs/_preused.md

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!!! tip "If you bought PiKVM on Amazon or pre-used..."

Sometimes Amazon's fullfilmet may send you a device that has been returned by another customer.
It doesn't mean that the device is broken, it just didn't fit him.
However the PiKVM OS will contain configuration changes from previous user and already generated encryption keys.

When buying on Amazon or pre-used devices (for example on eBay), we strongly recommend flashing the memory card
with a new clean PiKVM OS. It's very easy to do and won't take much time.
[See the details here.](flashing_os.md)